Accessible shopping at Auchan Korzó
Access4you staff recently visited and assessed all 24 Auchan hypermarkets and18 Auchan Korzó shopping centers in person, based on a criteria system consisting of more than 1,000 elements, developed in collaboration with rehabilitation engineers and stakeholders. In the survey, the areas of the Auchan hypermarkets, Auchan Korzó aisles and food courts were assessed for nine accessibility groups: wheelchair users and people with reduced mobility, elderly and mobility-impaired people, people with strollers, deaf, hard of hearing, blind, visually impaired, people with cognitive impairment and people with assistance dogs.
Sites are considered barrier-free if there is free access for the given group with special needs, internal transport and the services provided by the site are accessible and usable without barriers. The areas examined by the NGO include accessibility, entrance, external and internal environment, parameters of doors, stairs and ramps, characteristics of the equipment, and the existence of tools and services to support barrier-free use. The more groups with special needs have access to a space, the higher the level it reaches based on the certification company's rating system. Following the improvements to be carried out, Auchan hypermarkets will be eligible for the bronze level.
Information on the accessibility of Auchan hypermarkets and Auchan Korzó shopping centers will be available to shoppers on the website https://access4you.io/ and in the access4you app, where a number of photos and detailed information will be shared, about parking, entrance and restrooms among other things. This information will be made available as soon as the recommendations collected from the audit are implemented.